Privacy Policy
Effective Date: February 1st, 2025
Welcome to FreshMeals Catering Ltd ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
- Personal Information: When you register, place an order, or contact us, we may collect personal information such as your name, email address, phone number, delivery address, and payment details.
- Health and Dietary Information: If you consult with our nutritionists or customize your meal plans, we may collect information about your dietary preferences, allergies, and health goals.
- Technical Information: We may collect information about your device, IP address, browser type, and usage data through cookies and similar tracking technologies.
2. How We Use Your Information
- Provide and manage our meal delivery services.
- Personalize your experience based on your dietary preferences.
- Process payments and manage subscriptions.
- Communicate with you about your orders, promotions, and updates.
- Improve our website and services.
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who help us operate our business, such as payment processors and delivery services.
- Legal Requirements: When required by law, such as to comply with legal obligations or respond to lawful requests.
- Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no internet-based service can be 100% secure.
5. Your Rights
- Access, update, or delete your personal information.
- Withdraw consent for data processing at any time.
- Object to or restrict the processing of your personal information.
- File a complaint with a data protection authority if you believe your rights have been violated.
6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
By using our services, you agree to the terms outlined in this Privacy Policy.